Tech Support

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Standard Rates:

  • $55 an hour for the first hour
  • $25 each 1/2 hour thereafter        
  • $10 Fuel Service Surcharge is added for all onsite service calls (per trip)
  • $10 pick up and delivery charge may apply
  • Ask about Senior and Veteran’s Discounts

After Hours:

  • $60 an hour for the first hour
  • $30 each 1/2 hour thereafter
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  • Full Onsite Service – Diagnostics billed by the hour

    • Internal Case Cleaning and OS Tune Up
    • E-mail setup (up to two accounts)
    • Internet Connection
    • Spyware/Virus Removal Package Deal – $90
  • Semi-Annual System Maintenance – $60

  • Software Installation $10 per CD, plus cost of software.
  • Hardware Installation $25 per item, plus cost of hardware.
  • OS Upgrade w/ Customer Supplied CD $90
  • OS Reinstall w/ Customer Supplied CD $150
  • OS Reinstall w/o any Hardware CD’s $180
  • Prices Do Not Include The Cost Of Hardware
  • Case Modifications – Parts plus Labor and Installation Fee
  • Consulting Billed by the hour
  • Personal Shopper Service Billed by the hour
  • Upgrades

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  • File Restoration from the Back Up
  • Data Back Up either to DVD or CD, Up to 4GB $40

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  • Wireless Network Set Up for 2 PC’s Plus Encryption $130
  • Wired Network Set Up for 2 PC’s $120

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Service is by appointment only

Monday – Saturday

  • Regular Hours                10 am – 6 pm
  • After Hours                       6 pm – 9 pm

Sunday – CLOSED

After hours and Saturday appointments are available at an additional hourly charge

Please contact our office by phone (916)-224-2535 or Contact Us  to schedule an appointment.

For on-site service, please download BELARC ADVISOR and e-mail your system information to one of our Support individuals in advance of your appointment.